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Category Archives: Digital Capability

Future-evolving roles in the Pharmacy workforce

By | Digital Capability, Workforce Development, Workforce Planning | No Comments

The pharmacy industry plays a central role in community, primary health care.  The Department of Health estimates 300 million prescriptions will be dispensed by Australian pharmacies in 2016-17.


In the past ten years, the traditional pharmacy model has been challenged by discount pharmacies and supermarkets – with promotions to get customers, ‘franchising as a business model and big-box discounts’. Read More

What is missing from Australia’s Innovation Agenda?

By | Digital Capability, Entrepreneurs, Youth | One Comment

Much has already been written about the National Innovation and Science Agenda (NISA) but something really big is missing.

Direct from the Innovation Agenda document, The National Innovation and Science Agenda will focus on four key pillars:Malcolm Turnbull

  1. Culture and capital
  2. Collaboration
  3. Talent and skills
  4. Government as an exemplar – NB. It will be interesting to see government applying lean startup methodology to be a leader.

With a focus on innovation for jobs and growth, under each pillar are a number of initiatives but what is missing? Read More

SXSW 2015 – a mind blowing experience!

By | Digital Capability, Entrepreneurs, Workforce Development | No Comments

South by South West (SXSW) was in March 2015 and it was hands down the best learning experience of my life.  A big statement perhaps but in this blog I’ll share with you why I say this and please check out my Storify to see pics and tweets over the festival.

Travelling to the USA with a group from New Venture Institute at Flinders University we came to SX via San Francisco, Silicon Valley and Las Vegas (only a quick stop with 1 hour on Sunset Strip) to Austin in Texas.  Arriving in the early hours of the morning, our taxi driver gave us some sage advice about looking after ourselves over the festival.  She pulled up in front of a double storey, jaw dropping white Texan mansion that we rented for the next 5 nights.

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2000+ participants in 1 month with 1 facilitator & great feedback – how do you do it?

By | Digital Capability, Website, Workforce Development | No Comments

In 1 month, I hosted 10 webinars with up to 330 people in each one and got feedback like “I was really impressed with your facilitation of the webinar last week, both in managing your various presenters, talking to the people in the group – numerous as they were, and in explaining to people how the technology worked.  It was brilliant.”

I believe people are ready for webinars, why?  Well we have seen huge growth in the numbers of people choosing to participate in webinars often booking out all the places.

Less time out of the office, informative and helpful, cost effective as no travel time, easy access to presenters, and bonuses like webinar recordings all mean that webinars should be in the mix of what you do.

With a word of warning because if you are presenting webinars you need to do them really well.

It is different to presenting in a workshop, classroom or forum and some people find a webinar presentation way more stressful.  For example:

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